Questions Followed by a List of Possible Answers That the Respondent Can Select Are Called

Close Ended Questions

Close ended questions and its question types are critical for collecting survey responses within a express frame of options. Closed ended questions are the foundation of all statistical analysis techniques practical on questionnaires and surveys.

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What are Close Ended Questions: Definition

Close ended questions are defined as question types that ask respondents to cull from a distinct set of pre-divers responses, such as "aye/no" or among gear up multiple choice questions. In a typical scenario, airtight-ended questions are used to get together quantitative data from respondents.

Closed-ended questions come in a multitude of forms but are defined by their need to accept explicit options for a respondent to select from.

However, one should opt for the most applicable question blazon on a case-by-case basis, depending on the objective of the survey. To understand more about the close ended questions, allow us showtime know its types.

Types of Close Concluded Questions with Examples

Dichotomous Question

These close concluded question are indicative questions that can be answered either in i of the ii ways, "yes" or "no" or "true" or "false".

Dichotomous Questions

Multiple option question

A multiple choice close ended questions are like shooting fish in a barrel and flexible and helps the researcher obtain data that is clean and piece of cake to analyse. It typically consists of stalk - the question, correct answer, closest alternative and distractors.

Multiple choice question

Types of Multiple Selection Questions
ane. Likert Calibration Multiple Choice Questions

These closed concluded questions, typically are v pointer or above scale questions where the respondent is required to complete the questionnaire that needs them to indicate the extent to which they agree or disagree.

Likert Scale Multiple Choice Questions

2. Rating Scale Multiple Choice Questions

These close ended questions require the respondents to assign a fixed value in response, usually numeric. The number of scale points depends on what sort of questions a researcher is asking.

rating scale questions

3. Checklist type Multiple Choice Questions

This type of closed ended question expects the respondents to make choices from the many options that have been stated, the respondent tin can choose 1 or more than options depending on the question being asked.

Checklist type Multiple Choice Questions

four. Rank Order Multiple Selection Question

These closed concluded questions come up with multiple options from which the respondent tin can choose based on their preference. From most prefered to least prefered (usually in bullet points).

Rank Order Multiple Choice Question

When to use Close Ended Questions?

In a survey it is most likely that yous may end up answering only close concluded questions. There is a specific reason to this, close concluded question helps get together actionable, quantitative data. Let's look at the definitive instances where closed-concluded questions are useful.

  1. To obtain quantitative insights:

    Closed Ended Questions have very distinct responses, ane tin use these responses past allocating a value to every respond. This makes it easy to compare responses of different individuals which, in turn, enables statistical analysis of survey findings.

    For instance: respondents have to charge per unit a production from one to 5 (where one= Horrible, 2=Bad, 3=Average, 4= Skilful, and five=First-class) an boilerplate rating of 2.5 would mean the product is below average.

  2. To restrict the responses:

    To reduce doubts, to increase consistency and to understand the outlook of a parameter across the respondents close concluded questions piece of work the best as they have a specific prepare of responses, that restricts the respondents and allows the person conducting the survey obtain a more than concrete result.

    For example, if yous ask open up concluded question "Tell me well-nigh your mobile usage", you volition stop upwardly receiving a lot of unique responses. Instead 1 can use close ended question (multiple choice), "How many hours do you use your mobile in a solar day", 0-v hours, five-10 hours, 10-15 hours. Hither you can easily analyse the data form a conclusion proverb, "54% of the respondents use their mobile for 0-v hours a day."

  3. To conduct surveys on a large scale:

    Close ended questions are oftentimes asked to collect facts about respondents. They usually take less time to answer. Close concluded questions work the all-time when the sample population of the respondents is large.

    For case, if an system wants to collect data on the gadgets provided to its employees instead of asking a question like, "What gadgets has the organization provided to you?", it is easier to give the employees specific selection like, laptop, tablet, phone, mouse, others. This way the employees will exist able to choose apace and correctly.

Advantages of Close Ended Questions

  1. They are easy to understand hence the respondents don't demand to spend much time on reading the questions fourth dimension and again. Close ended questions are quick to respond to.

  2. When the data is obtained and needs to be compared closed ended question provide better insight.

  3. Since close ended questions are quantifiable, the statistical analysis of the same becomes much easier.

  4. Since the response to the questions are straightforward it is much probable that the respondents will answer on sensitive or even personal questions.

Although, many organisations use open ended questions in their survey, using shut ended question is beneficial because airtight-ended questions come in a variety of forms and they are ordinarily categorized based on the demand to take specific options for the respondents, so that they can select them without any hesitation.

What are Open Ended Questions?

The open-ended questions are questions that cannot be answered by a simple 'Yeah' or 'No', and crave respondents to elaborate on their answers. They are textual responses and mostly used for qualitative analysis. Responses to these questions are analyzed for their sentiments to understand if the respondent is satisfied or not.

Open-concluded questions are typically used to ask comments or suggestions that may not accept been covered in the survey questions prior. Survey takers can explicate their responses, feedback, experiences, etc, and convey their feelings or concerns.

Examples of Open Concluded Questions

  1. How tin can we ameliorate your experience?

  2. Do you take any comments or suggestions?

  3. What would y'all like to meet differently in our product or service?

  4. What are the challenges yous take faced while using our product or service?

  5. How tin can nosotros assistance you to grow your business?

  6. How tin can we help you to perform better?

  7. What did you like/dislike most about the event?

Difference between Open Ended and Closed Concluded Questions

The selection betwixt open-ended and closed-ended questions depends mainly on the beneath factors.

  • Blazon of information: Closed-ended questions are used when y'all need to collect data that volition be used for statistical analysis. They collect quantitative data and offer a clear direction of the trends. The statements inferred from the quantitative data are unambiguous and hardly leave whatever scope for contend. Open-ended questions, on the other hand, collect qualitative information pertaining to emotions and experiences that can be subjective in nature. Qualitative data is used to generate sentiment assay reports, text analytics, and word cloud report.

  • Depth of data: Closed-ended questions can exist used to questions that collect quantifiable information needed for the primary analysis. To dig into the reasons backside the response, open up-ended questions tin exist used. It volition assist you understand why respondents gave specific feedback or a rating.

  • Situation: At times, the options mentioned in the survey do not cover all the possible scenarios. Open-ended questions help to comprehend this gap and offers freedom to the respondents to convey whatever they want to. Whereas airtight-ended questions are simple and easy to reply. It does not take much time to reply them and then are quite respondent-friendly.

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Source: https://www.questionpro.com/close-ended-questions.html

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